2019 Schedule

Find out what hundreds of your colleagues have already discovered…  if you’re in human resources and hospitality, there’s no better place to be than HR in Hospitality!

Monday, March 25

7:30 – 8:30 am

Continental Breakfast

8:30 – 9:45 am

PLEN1 Women in Leadership

A recent Fortune article noted, “While the world is evolving, women are still lagging behind when it comes to leadership roles in business.” This concern is particularly salient in the hospitality industry, where women occupy a disproportionately smaller share of high-ranking positions. In this session, a panel of distinguished women will share their experiences and discuss the ways in which they have addressed a wide range of challenges that have helped them achieve their professional goals.

Read more Close

9:45 – 10:15 am

Refreshment Break in Expo

10:15 – 11:30 am

PLEN2 50 Legal Tips in 50 Minutes Attendee Favorite!

Leading hospitality attorneys will take turns presenting concise, practical tips for HR professionals on critical employment and labor law issues such as class actions, wage and hour compliance, gender bias, social media, micro-bargaining, and more. Learn what you need to know to stay on top of the broad and ever-changing legal landscape – all in one high-energy session. Fasten your seatbelts…

Read more Close

11:30 am – 1:00 pm

Networking Lunch in Expo

1:00 – 2:15 pm

HR1 Engaging today’s workforce with cultural intelligence

The 21st century workforce includes five generations and more ethnic, racial and cultural diversity than ever before. To be effective with such a mix of cultures and generations, companies need to build culturally responsive environments that allow people to thrive. This workshop will provide participants with an in depth look at the cultural identity, experiences and beliefs of the diverse and multigenerational employee populations that make up today’s workforce. By discovering how different employees self-identify, leaders can better coach and motivate them to perform at higher levels and be more promotion ready.

Read more Close
HR2 HR Roundtable: Is performance management dead? Not yet, but… Limit 25!

Recent estimates show traditional performance appraisals have been abandoned by more than a third of U.S. companies. And while many organizations are placing bets on moving to more frequent, less formal, development-focused formats, there are several practical challenges that must be considered, including legal considerations and the alignment of individual needs and organizational goals. Come hear our performance management experts discuss the core requirements for an effective performance management program, as well as the key contingencies that can have a direct impact – positive and negative – on key program policies and practices.

*Limited to first 25 attendees

Read more Close
LAW1 Sexual Harassment Training

Sexual Harassment has been a cause of action in the United States since 1986, but the fall of 2017 brought the topic from one of several to the one discrimination that cannot only ruin a culture, it can destroy the company. To combat harassment, employers have revised policies, implemented 800 numbers, and committed to training.  Policies and 800 numbers are straightforward, training is not. How should you train, who should you train, when should you train? Should you focus on conduct or law? In this session experienced trainers and litigators discuss options, argue as to what is successful, and reveal how the courts judge the employer’s actions.

Read more Close
LAW2 ADA: Reasonable Accommodations, Substance Abuse

The ADA is fundamentally different than any of the other discrimination laws. The other protected classes prohibit discrimination. The ADA requires assertive action – reasonable accommodations.  Reasonable accommodations have always been complex and unclear, but now the directive is difficult to truly comply with. Substance abuse, legal marijuana, and mental illness have replaced “bad backs” as the topic that puts HR professional in a bind.  In this session ADA experts will provide the cutting edge strategies on how to comply with, but be ruled by the ADA.

Read more Close

2:15 – 2:30 pm

Refreshment Break in Foyer

2:30 – 3:45 pm

HR3 Functional metrics – When less is more

Not all HR metrics are created equal. Some are extremely important and serve as reliable and valid indicators of program and process performance. Others, unfortunately, are not as meaningful or simply not worth the effort to consider. As such, on many if not most occasions, less is more. In this session, Jake and Rick will review and discuss a number of approaches to capturing and leveraging key HR metrics. They will consider a wide range of factors that may enhance or impede effective data management efforts, including system and platform options that may impact data access and accuracy.

Read more Close
HR4 The #metoo movement and implications for creating a truly inclusive workplace

The #metoo movement has created a national conversation about sexual violence and brought needed salience to one of the most important problems in our industry – and society at large. This session will address the ways in which senior leadership, HR, and the legal team can work collaboratively to create a safe, respectful, and positive work environment for all employees.

Read more Close
LAW3 Pay Equity

Could pay equity be the next wage and hour epidemic? Unlike discrimination, there is reprehensible intent, the issues is complicated and difficult to comply with, the target keeps moving, and inertia and status quo prevent companies from addressing it. In this session pay equity experts explain the different laws, set forth the penalties, and provide tools and strategies to prevent what could be “bet the company” lawsuits.

Read more Close
LAW4 The “Unconference”: Legal Think Tank

You set the agenda for this lively, interactive session covering FLSA legal issues, case law and current requirements for hospitality employers. Three legal experts will facilitate discussions to give you the solutions you need when it comes to the latest on minimum wage, overtime pay, audit preparation and review, compliance and recordkeeping, and more.

Read more Close
LAWA Bonus Law Roundtable Limit 25!

Here is an opportunity to learn about the hottest issues percolating in the labor and employment law space. If you are looking to take an active deep dive and get into the pine needles with the experts, this is the session for you.

*Limited to the first 25 attendees

Read more Close

3:45 – 5:30 pm

Networking Reception in Expo

Tuesday, March 26

8:00 – 9:00 am

Continental Breakfast

HRA Faster, smarter, better: How Emerging Technology is Transforming Hiring for High Growth Concepts Bonus Session!

HR technology has been evolving at an exponential rate, with recent breakthrough solutions based on the management and optimization of hospitality’s greatest challenge, resource, and opportunity: people.

These new and emerging solutions also provide a level of customization that is transforming HR decision making and problem solving. In this session, Luke and Dave will share what they have learned in their work to integrate the most advanced and real-time HR solutions that are needed to support the growth at CAVA, one of the fastest-growing quick casual restaurant concepts in the U.S.

Read more Close

9:00 – 10:15 am

PLEN3 What Kind of Voice on Workplace Issues do Todays’ Workers Want?

This session will look at evidence regarding what the current workforce is looking for with regard to voice, complaint procedures, and representation at the workplace. Do they want unions, prefer affinity groups, or are they satisfied with the voice and complaint mechanisms management is already providing?

Read more Close

10:15 – 10:45 am

Refreshment Break in Expo

10:45 am – 12:00 pm

PLEN4 HR Tips & Trends Attendee favorite!

In this fast-paced session, you will learn how our esteemed panel of industry professionals addresses a wide array of current HR challenges. Holly, Laura, and Greg will discuss their approaches for responding to current and medium-term challenges, and share ‘best practice’ insights and implications for staffing, employee development, performance management, engagement and retention, metrics, employment branding, culture, diversity and inclusion, total rewards, and much, much more.

Read more Close

12:00 – 1:30 pm

Networking Lunch in Expo

1:30 – 2:45 pm

HR5 The future of work – Lessons in managing flexible work arrangements

One of the most salient changes in the nature of work over the past decade has been an increased emphasis on flexibility. In particular, the gig economy and virtual work assignments have introduced new options that require a very different approach to employee staffing, development, and retention. This session will focus on the key challenges and most effective strategies for managing these new work arrangements.

Read more Close
HR6 Developing brand ambassadors – Implications for training design and delivery

Many hospitality companies have complex brands that are influenced by a wide array of sometimes competing factors – from the owner’s priorities, to the competitive conditions that are specific to a particular location. However, while trainers have dutifully attempted to account for the subtle yet important distinctions among the competing interests, most efforts fall short in developing the requisite knowledge and skills. In this session, Melissa and Finley will share their experiences in designing and implementing brand-focused training programs that help new and experienced employees alike become more brand savvy and thus, more effective.

Read more Close
LAW5 Class Actions, Mass Claims… Implementing a Mandatory Arbitration Policy with Class Action Waiver

In May of 2018 the Supreme Court finally resolved a three decade old debate: can employers institute mandatory arbitration policies with class action waivers. The simple answer is YES! The questions that arise are many, but the most obvious are: (1) should you; (2) what should it look like; and (3) how should it be implemented. To answer these questions, decision makers need strong knowledge of class actions, “mass actions”, and what arbitration is really like. This session features one of the top employment class action defense lawyers in the country, an acknowledged leader in non-union arbitration who has directed such programs, defended clients in arbitrations for 20 years, and an HR professional who has lived with and without arbitration.

Read more Close
LAW6 Union & Management Relations in Hospitality

In 2018 union contracts expired in most of the major cities around the country. Meanwhile, Unite Here continues to increase its use of elections while still focusing on card-check neutrality. In this session, experienced labor lawyers provide a clear picture of what the new contracts say, explain where the industry is and where it’s going with respect to union management relations.

Read more Close
LAWB Bonus Law Roundtable Limit 25!

Here is an opportunity to learn about the hottest issues percolating in the labor and employment law space. If you are looking to take an active deep dive and get into the pine needles with the experts, this is the session for you.

*Limited to the first 25 attendees

Read more Close

2:45 – 3:00 pm

Refreshment Break in Foyer

3:00 – 4:15 pm

HR7 Creating a Great Place to Work FOR ALL at The Breakers

Diversity goes beyond what we can see about an individual from the outside – it includes an individual’s “hidden diversity”. In this session, Denise and Holly will present an overview of their collaboration to create a “full inclusion culture” at The Breakers. They will address a number of specific programs and initiatives – such as gender change benefits and robust education for those who suffer from depression, mental disorders, anxiety, and stress – and discuss the respective implications for ensuring program success, including the foundations for facilitating a high-trust work environment that directly affects a company’s business success.

Read more Close
HR8 New and better ways to find and hire staff

Finding sustainable sources of talent and making effective selection decisions remains one of the most critical HR tasks, and those who are seeking employment opportunities have a very strong upper hand. In this session, Greg and Jim will discuss data-driven methods that level the playing field and create innovative and robust solutions for finding and hiring the best employees.

Read more Close
HRB Bonus Fireside chat with Debbie Brown, Formerly of Four Seasons

This is a special opportunity to spend time with one of the most inspirational and insightful HR executives in the hospitality industry. Debbie Brown will reflect on her three and a half decades of HR leadership experience with Four Seasons Hotels and Resorts (and other notable hospitality companies), and share her passion and experiences from working with tens of thousands of employees throughout her storied career.

Read more Close
LAW7 EEOC Update

In the last 20 years the EEOC has resolved approximately 2 million claims and labeled fewer than 400,000 of them as merit resolutions. This means that HR professionals and their lawyers have spent time and money defending 1.6 million claims that the EEOC found to have no merit. Clearly, employers need to figure out a way to avoid claims not just defend. One cannot avoid claims, however, without being on top of the law and the EEOC’s priorities. In this session Barry Hartstein, an EEOC insider, provides updates on the law and the EEOC’s direction.

Read more Close
LAW8 The politics of labor and employment– where are we, where are we going? Bonus!

There are few areas of government that are more affected by elections than labor and employment law. The Secretary of Labor, the make-up of the NLRB, the Commissioners of the EEOC, and the leaders of the DOL make a huge mark on the labor and employment law and regulations regardless of Congressional action, or lack thereof. In this session a former NLRB member and a former Deputy Secretary of Labor discuss where we are and where we are going.

Read more Close

Wednesday, March 27

8:00 – 9:00 am

Continental Breakfast

9:00 – 10:15 am

PLEN5 Human Resource Practices in Franchise Hotel Properties

This session will examine whether franchise properties make use of different HR practices as compared to properties managed by corporate entities and if so, how differences in HR practices affect the bottom line. Speakers will include an academic expert who’ll report on new findings from a major hotel chain that includes franchise and corporate managed properties, and executives who have franchise and corporate experience.

Read more Close

10:15 – 10:30 am

Refreshment Break in Foyer

10:30 – 11:30 am

PLEN6 HR Executive Summit

This session offers a unique opportunity to learn from the strategic and function-specific discussions held in board rooms with owners and senior executives in the hospitality industry. Our panel of highly experienced hospitality executives and legal experts will discuss, debate, agree and, agree to disagree, on several perplexing HR topics that hospitality companies deal with each day. This simulated executive meeting will probe the significant challenges facing the industry, currently, as well as the root causes of some of these complex issues. You will leave the session with alternative perspectives, as well as prescriptive insights for both long-range planning and tactical decision making.

Read more Close

Register Today and Save!

March 25–27, 2019 at the Cosmopolitan of Las Vegas