Conference Expo

Gain access to a select group of HR product and service providers with deep expertise in the hospitality industry.  Our exhibitors are looking forward to having in-depth conversations with you.


7:30  – 9:00 am Continental Breakfast in Expo

10:00 – 10:30 am Refreshment Break in Expo

11:30 am – 1:00 pm Networking Lunch in Expo

2:00 – 2:30 pm Refreshment Break in Expo


7:30  – 9:00 am Continental Breakfast in Expo

10:00 – 11:00 am Refreshment Break in Expo

12:00 – 1:30 pm Networking Lunch in Expo

2:30 – 3:00 pm Refreshment Break in Expo

Move In

Sunday, April 26 from 7:00 – 10:00 pm

Move Out

Tuesday, April 28 from 3:00 – 5:00 pm

For more information about Exhibit opportunities contact Erica Heim at or 607-255-6574.

American Hotel & Lodging Educational Institute (AHLEI)
The global hospitality industry turns to AHLEI for the best in training and education for all segments of hospitality.  For more than 65 years, AHLEI has worked to provide hospitality organizations and schools with quality resources to train, educate, and certify hospitality professionals, first as the educational arm of AHLEI and since February 2017 as part of the National Restaurant Association’s Training & Certification Division.  AHLEI serves the world from its headquarter in Orlando, Florida, with additional offices in Lansing, Michigan; India; and China.

The company’s extensive product line includes DVDs, textbooks (print and digital), skills guides, and online learning.  AHLEI textbooks and other training products have been translated into many languages, including Spanish and Chinese, extending the reach of AHLEI’s hospitality training expertise throughout the world.

Colleges and universities use AHLEI’s hospitality textbooks and courses to educate future hospitality leaders.  Post-secondary hospitality programs can use individual Educational Institute textbooks, or adopt one or more of AHLEI’s turnkey curriculum packages.  Students have the opportunity to earn AHLEI’s academic course certificates in addition to the credentials offered by their academic institutions.  

For working hoteliers, AHLEI administers 20-plus professional certification programs for all levels of one’s hospitality career, from line-level to general manager, as well as for educators and hospitality suppliers.  With training and certification in guest service (the Certified Guest Service Professional) and six certifications for front-line employees, AHLEI also offers workforce development agencies strong foundational programs to start new employees on a career in hospitality.

AHLEI serves the needs of international learning institutions and hotel organizations through its licensed affiliates.  The Educational Institute has licensees in nearly 100 countries connecting AHLEI’s hospitality education and professional development resources throughout Europe, Asia, the Middle East, Africa, and the Americas.

Beekeeper is an employee communication platform where operational systems and communication channels live within one secure, intuitive interface. Beekeeper connects desk and non-desk employees across locations and departments in real time via mobile or desktop, and includes an intelligent dashboard to help companies improve internal communication and streamline business processes.

Benefits In A Card
How do you retain good employees”? The surface level answer of “salary” simply doesn’t suffice anymore.  Top performing employees search for a company that offers more than just competitive compensation–they want healthcare benefits.  With over $11 billion lost annually due to employee turnover, how much could you be missing out on by not offering affordable benefit options to your employees?

It’s time to stop retraining and start retaining more of your best talent–and more of your money.  BIC has 26 years of experience in weekly payroll administration ad has been helping companies with recruitment and retention of top-performing employees within high turnover industries.  With benefit plans that offer first-dollar coverage, affordable premiums and weekly administration processing, we help companies boost recruitment and bump up retention rates.

BIC offers affordable medical benefit plan options suited to each company’s needs as well as other enhanced benefits.  We take support services to the next level.  With an understanding of the complexities of high turnover industries like no other benefit provider, BIC delivers health plan options that get employees engaged in their company–and an invested employee is one that sticks around.  Ready to stop retraining and start retaining more of your employees? Give us a call at 800-908-1702, ext. 191.

As Cornell University’s online learning unit, eCornell delivers online professional certificate courses to individuals and organizations around the world. Courses are developed by Cornell faculty in a wide range of topics, including hospitality, marketing, human resources and leadership.


Founded in Thailand in 2012, Eko is the all-in-one platform that drives employee engagement, enables effective training, and modernizes paper-heavy processes for businesses in hospitality. It operates as a digital HR management tool with features ranging from internal communications to knowledge management. Through Eko, hospitality firms around the world have strengthened workplace culture, enabled long-term growth and development for employees, and ultimately boosted staff retention across their organization. Eko’s intuitive mobile-first interface makes it suitable for non-desk employees and enables work to happen effectively anytime, anywhere.

Eko is backed by leading VC firms including Gobi Partners, 500 Startups, RedBeat Ventures, Siemer Ventures, Tigerlabs Ventures, and many more. In total to date, Eko has raised $28.7 million in funding and this continues to grow.

Five Diamond Screening
PLS Screening is now FIVE DIAMOND SCREENING – the only background screening company to focus solely on the Hospitality & Leisure industry.  With the same highly experienced leadership at the helm, we’re growing, expanding our offerings and taking customer service to a new level with “Excellence Achieved Every Day.”  We are Hospitality!


Founded in 1998, Hcareers has a long tradition as the leading job board and career management platform for the hospitality industry. With over 5.7 million registered members and growing, we take great pride in being the largest community of hospitality talent in North America. Our mission is to provide pioneering, tech-first solutions to the industry’s greatest challenges, including talent acquisition and career management. Our commitment to eliminating every possible pain point that can occur throughout the lifecycle of a hospitality career differentiates us as the preferred destination for hospitality employers looking to secure the best talent, as well as professionals who want to build and manage successful careers.
Coming soon! Hcareers 2.0
We are excited to announce the upcoming launch of Hcareers 2.0, our new responsive, highly interactive digital platform that will replace the current Hcareers website and mobile experience. Under the direction of the company’s new executive leadership team, Ronald Mitchell (CEO) and Douglas Tutt (COO), Hcareers 2.0 will transform the hospitality recruitment space by offering the most comprehensive suite of “smart” recruitment solutions in the industry. Here’s a preview of what you can expect from Hcareers 2.0, which will debut this Spring:
• Enhanced targeting and promotion of jobs
• Candidate matching based on AI powered candidate fit scores
• Interactive career assessment technology and customized career road maps
• Market leading job matching technology
• Next-level property and company branding opportunities
• Market-level insights and salary data
• Intuitive candidate profile database
• Optimized communication tools and personalized user experiences
Hcareers is proud to be working alongside some of the most influential associations in the industry as an Executive Partner of the American Hotel & Lodging Association (AHLA) and as the recommended career site of Preferred Hotels & Resorts (PHG).

Hospitality Online
Hospitality Online is a recruiting platform for hotels and management companies.  Our features include job boards, applicant tracking, employee onboarding, and assessment tools.  We value employer branding and a great candidate experience.  Let us help you attract top talent.

When it comes to delivering exceptional guest service, leaders in the lodging industry must be forward-thinking to stay ahead of the competition. That’s why you need a workforce solution that is built for the future of work — with powerful, easy-to-use tools that provide the mobility, self-service capabilities, and flexibility today’s modern workforce demands. Empower and engage your people to perform at their full potential — to better serve the needs of guests — with Kronos® Lodging solutions.

The Scheinman Institute on Conflict Resolution
The Scheinman Institute on Conflict Resolution at Cornell University promotes interdisciplinary education, research and training in dispute resolution for students, academics, neutrals and practitioners.  The Institute builds on the Cornell ILR School’s proud tradition of instruction in the practical use of conflict resolution skills in the workplace and beyond.  In support of its mission, the Scheinman Institute’s principal activities involve:

  • Undergraduate and graduate courses and degrees
  • Training and certificate programs for neutral and professionals
  • Consultation and technical assistance to practitioners and neutrals
  • Scholarly and empirical research and evaluation
  • Conferences, symposia and workshops

Traliant is revolutionizing the way sexual harassment training is experienced, by transforming it from boring to brilliant! Courses are immersive with interactive videos and alternate endings highlighting real-world scenarios in the hotel and restaurant workplace.  The modern, bite-sized episodes in a news-style format have received thousands of five-star ratings.

TransUSA Exchange, founded in 2004, provides companies with pre-screened hospitality talent from around the world for seasonal employment and on-the-job training through the J-1 Exchange Visitors Program. Our international recruitment services are free of charge for employers.


A division of Marsh & McLennan Companies, Trion’s Absence, Disability & Life Practice is a leading advisor specializing in large employer absence management and group insurance consulting. We are experts in best practices for time away from work programs and create holistic solutions to meet the needs of our clients’ multi-generational workforce. Now more than ever, large employers are struggling with the complicated and ever-changing landscape of employee time away from work.  HR teams are faced with issues ranging from compliance to front line manager communications plans.  Employers need focused expertise from a business partner that thinks differently, is forward thinking and takes a broader holistic approach to the absence management challenges today and beyond.

Our team draws on years of experience gained from working for major consulting firms and insurance companies that now specialize in unraveling the complex and unconnected programs employers’ struggle with.  Partnering with Trion will offer fresh and innovative ideas to help meet your short and long-term business objectives with maximized employee engagement.

Trion’s specialized focus has allowed us to create proprietary tools to help uncover your potential exposure to mandated sick and PFL laws and a communication platform that captures all of your benefit information in one place (smartphone app) providing seamless communication across your employee population.

Come learn why some of the nation’s most progressive employers work with us.

Miami Beach, Florida — April 27-29, 2020

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