2019 Expo Hours
8:00 am – 5:30 pm
9:45 – 10:15 am Refreshment Break in Expo
11:30 am – 1:00 pm Networking Lunch in Expo
2:15 – 2:30 pm Refreshment Break in Expo
3:45 – 5:30 pm Networking Reception in Expo
8:00 am – 1:30 pm
10:15 – 10:45 am Refreshment Break in Expo
12:00 – 1:30 pm Networking Lunch in Expo
Sunday March 24 from 2-6 pm
Tuesday March 26 from 1-4 pm
American Hotel & Lodging Educational Institute (AHLEI)
The global hospitality industry turns to AHLEI for the best in training and education for all segments of hospitality. For more than 65 years, AHLEI has worked to provide hospitality organizations and schools with quality resources to train, educate, and certify hospitality professionals, first as the educational arm of AHLEI and since February 2017 as part of the National Restaurant Association’s Training & Certification Division. AHLEI serves the world from its headquarter in Orlando, Florida, with additional offices in Lansing, Michigan; India; and China.
The company’s extensive product line includes DVDs, textbooks (print and digital), skills guides, and online learning. AHLEI textbooks and other training products have been translated into many languages, including Spanish and Chinese, extending the reach of AHLEI’s hospitality training expertise throughout the world.
Colleges and universities use AHLEI’s hospitality textbooks and courses to educate future hospitality leaders. Post-secondary hospitality programs can use individual Educational Institute textbooks, or adopt one or more of AHLEI’s turnkey curriculum packages. Students have the opportunity to earn AHLEI’s academic course certificates in addition to the credentials offered by their academic institutions.
For working hoteliers, AHLEI administers 20-plus professional certification programs for all levels of one’s hospitality career, from line-level to general manager, as well as for educators and hospitality suppliers. With training and certification in guest service (the Certified Guest Service Professional) and six certifications for front-line employees, AHLEI also offers workforce development agencies strong foundational programs to start new employees on a career in hospitality.
AHLEI serves the needs of international learning institutions and hotel organizations through its licensed affiliates. The Educational Institute has licensees in nearly 100 countries connecting AHLEI’s hospitality education and professional development resources throughout Europe, Asia, the Middle East, Africa, and the Americas.
Every minute counts during an emergency! Wearable AiRISTA Flow badges work as a mobile panic alarm, as featured with Diane Sawyer in an episode of 20/20. Wi-Fi based tags provide instant staff safety with a pull-down mechanism. Security is immediately alerted of the location of the person in danger. 2-way communications keep staff visible with an instant lifeline to help. Visit us at booth 108!
Alice automates pre-tax spending. Using software to connect to the credit and debit cards people already have in their wallets, Alice makes employees’ paychecks go up when they pay for things like commuting, childcare and healthcare. No forms, no math, no acronyms.
Beekeeper is an employee communication platform where operational systems and communication channels live within one secure, intuitive interface. Beekeeper connects desk and non-desk employees across locations and departments in real time via mobile or desktop, and includes an intelligent dashboard to help companies improve internal communication and streamline business processes.
Benefits In A Card
How do you retain good employees”? The surface level answer of “salary” simply doesn’t suffice anymore. Top performing employees search for a company that offers more than just competitive compensation–they want healthcare benefits. With over $11 billion lost annually due to employee turnover, how much could you be missing out on by not offering affordable benefit options to your employees?
It’s time to stop retraining and start retaining more of your best talent–and more of your money. BIC has 26 years of experience in weekly payroll administration ad has been helping companies with recruitment and retention of top-performing employees within high turnover industries. With benefit plans that offer first-dollar coverage, affordable premiums and weekly administration processing, we help companies boost recruitment and bump up retention rates.
BIC offers affordable medical benefit plan options suited to each company’s needs as well as other enhanced benefits. We take support services to the next level. With an understanding of the complexities of high turnover industries like no other benefit provider, BIC delivers health plan options that get employees engaged in their company–and an invested employee is one that sticks around. Ready to stop retraining and start retaining more of your employees? Give us a call at 800-908-1702, ext. 191.
Ceridian is a global human capital management software company. Dayforce, our flagship cloud HCM platform, provides human resources, payroll, benefits, workforce management, and talent management functionality. Our platform is used to optimize management of the entire employee lifecycle, including attracting, engaging, paying, deploying, and developing people. Ceridian has solutions for organizations of all sizes.
Relax. We’ve got your back(grounds). Crimcheck offers simplified solutions for building your workforce of tomorrow. Our goal is to simplify the onboarding process for you and your applicants so that you can hire the right people as quickly as possible. We specialize in pre-employment screening and background checks using proven business solutions and innovative technology in order to protect your brand. So, why choose us? With Crimcheck you will receive an unbeatable applicant experience and customer service to match, mobile-friendly, paperless onboarding, and one intuitive platform for all services. This means higher applicant retention, ease of use, proprietary technology, and reduced time spent on data entry for YOU. NAPBS Accredited, FCRA Compliant and NMSDC Certified.
As Cornell University’s online learning unit, eCornell delivers online professional certificate courses to individuals and organizations around the world. Courses are developed by Cornell faculty in a wide range of topics, including hospitality, marketing, human resources and leadership.
The ehotelier Academy delivers professional development created by industry experts around the world and certification across the entire hospitality Spectrum. The Academy provides a continuous professional development framework to support hospitality organisations through developing your people, product, service delivery benchmarks, recognizing Individual Career and Team Achievements, Retaining Valuable Leadership and Team Members and Attracting Quality Industry Professionals. Together with our Partner EXP360 eHotelier provides Virtual Reality Courses within the department which can be produced bespoke to the Hotel Group in several departments to maximise engagement and drive consistency.
Five Diamond Screening
PLS Screening is now FIVE DIAMOND SCREENING – the only background screening company to focus solely on the Hospitality & Leisure industry. With the same highly experienced leadership at the helm, we’re growing, expanding our offerings and taking customer service to a new level with “Excellence Achieved Every Day.” We are Hospitality!
The Workforce OS™ by Harri is a software technology platform connecting top hospitality brands with the talent, solutions, and insights, needed to help build, manage, and engage their teams. With more than 30 modules, the platform provides modules for talent acquisition, employer branding, applicant tracking, scheduling, time & attendance, communications, compliance, and analytics. With 400,000 job seekers and 9,000 employers, Harri is a best in class solution that helps solve for the labor-related challenges that plague the hospitality industry.
Founded in 1998, Hcareers has a long tradition as the leading job board and career management platform for the hospitality industry. With over 5.7 million registered members and growing, we take great pride in being the largest community of hospitality talent in North America. Our mission is to provide pioneering, tech-first solutions to the industry’s greatest challenges, including talent acquisition and career management. Our commitment to eliminating every possible pain point that can occur throughout the lifecycle of a hospitality career differentiates us as the preferred destination for hospitality employers looking to secure the best talent, as well as professionals who want to build and manage successful careers.
Coming soon! Hcareers 2.0
We are excited to announce the upcoming launch of Hcareers 2.0, our new responsive, highly interactive digital platform that will replace the current Hcareers website and mobile experience. Under the direction of the company’s new executive leadership team, Ronald Mitchell (CEO) and Douglas Tutt (COO), Hcareers 2.0 will transform the hospitality recruitment space by offering the most comprehensive suite of “smart” recruitment solutions in the industry. Here’s a preview of what you can expect from Hcareers 2.0, which will debut this Spring:
• Enhanced targeting and promotion of jobs
• Candidate matching based on AI powered candidate fit scores
• Interactive career assessment technology and customized career road maps
• Market leading job matching technology
• Next-level property and company branding opportunities
• Market-level insights and salary data
• Intuitive candidate profile database
• Optimized communication tools and personalized user experiences
Hcareers is proud to be working alongside some of the most influential associations in the industry as an Executive Partner of the American Hotel & Lodging Association (AHLA) and as the recommended career site of Preferred Hotels & Resorts (PHG).
Empowering hospitality companies to lower and contain healthcare costs year over year. We offer a wide range of product offerings available from fully insured to self-funded health-care arrangements for all employer sizes. Our solutions have delivered cost savings of up to 30 percent while enhancing the plan design. 100% client retention!
HospitalityCARE is a leading national employee benefits firm offering comprehensive insurance solutions for all employees of the Hospitality Industry. Plans are affordable, payroll deducted with no cost to the employer. HospitalityCARE offers ACA solutions, custom enrollment options, dedicated account managers and seamless implementation.
Hospitality Online is a recruiting platform for hotels and management companies. Our features include job boards, applicant tracking, employee onboarding, and assessment tools. We value employer branding and a great candidate experience. Let us help you attract top talent.
HR Advantage provides you with highly trained and experienced experts, who have an immense knowledge and appreciation for your business goals. You’ll find that we bring the knowledge and experience to you – providing the skills you’ll need, when you need them.
We provide you with the right people, and ensure they thrive in making your business successful. We facilitate individual, team and organizational development through number one talent management, enhanced leadership and cultural alignment with your corporate goals.
HR Advantage is a recognized consulting firm dedicated to providing HR solutions and business strategy that continually elevate the respective industries we work with. By offering the industry’s most inventive consulting, workforce planning & talent acquisition solutions, we uniquely tailor our service offerings to help clients drive sustainable, accelerated improvements within their Human Resources operations that ultimately creates efficiencies and results in savings and allows business growth.
With integrity as our core foundation, we continually strive to position HR Advantage as a firm of impeccable service and exceptional results – all teamed with a strong passion and determining towards excellence.
HR Advantage is here when you need us. We provide services in HR advisory & compliance, training & development, strategic planning (building the HR foundation), and executive search.
Netspend® is a leading provider in Commercial Prepaid Card Programs and provides businesses with efficient, flexible and innovative tools to better manage their businesses. Our goal is to provide organizations and the self-banked with diverse payroll, tip distribution, incentive and disbursement programs that are customizable and simple to implement. Our Skylight® Pay Options™ Program includes tools that help companies streamline the payroll process moving toward a more efficient electronic payroll program. Netspend’s innovative Tip Network™ program allows managers to calculate, track, and distribute credit and debit card tips and tip share to employees’ paycards. Recognize, reward and motivate your employees and customers with the SmartOne® Prepaid Card that offers customizable options for your award card such as logo, design and funded amount. Conveniently distribute corporate funds to employees, customers and partners with the Netspend Disbursement Program.
National Purchasing Partners
NPP serves companies and individuals nationwide, saving them money through negotiated contract pricing. We provide discounts on leading products that transform the way people work and live. NPP’s 200,000+ members include small to mid-market businesses and employees who can enjoy the purchasing power of big corporations.
We are also an active contributor to medical research. Because NPP is owned by non-profit hospitals, our proceeds help power lifesaving advancements against autoimmune diseases such as diabetes, multiple sclerosis, rheumatoid arthritis, lupus and Crohn’s disease.
Since NPP was founded in 2001, we have contributed millions of dollars to the Benaroya Research Institute (BRI) in Seattle, WA.
NPP is a trusted savings and solutions provider for both businesses and consumers. We make saving easy by understanding our member needs, discovering essential products and then negotiating impressive discounts. Nobody else has our scale or serves more small and mid-market businesses. Our members save with confidence and convenience, so they can get back to business and life.
NPP membership is free and there is no obligation to buy.
Pearson is the largest education and assessment company in the world with more than 80 years of experience in assessment, and over 130 million tests scored each year. Pearson offers innovative and comprehensive products and services to meet the needs of customers in various segments, including the Versant suite of language testing products for screening customer service employees.
Versant tests use patented auto-marking technology for spoken and written English to reliably and quickly turn around scores within minutes of exam completion, affording you immediate feedback on your hiring decisions. With Versant’s accurate and automated language assessment, Pearson ensures that our customers have the accuracy, speed, and support necessary to select top candidates across the globe.
PerFit-HR (dot Inc.)
Hire the best “Culturally Aligned” and “Diverse” talent without asking a single question. Fortune 500 to Government Agencies have already started using this service. PricewaterhousCoopers have also tagged this solution as an unbiased and ethical Artificial Intelligence platform.
Everyone wants to do a good job, and everyone deserves to be recognized and rewarded for a job well done. For the hospitality industry, Rewardian’s employee recognition platform makes employee engagement simple with easy program setup, an extensive rewards catalog, program automation and minimal maintenance. Whether your company is undergoing organizational change, experiencing employee turnover or morale issues, or struggling sales, our team works with yours to customize solutions to fit your specific needs.
SMD is an analytics-based employee survey and assessment company that delivers results, not just insights, via its cloud-based technology. The only firm in the industry to offer results-based pricing, SMD provides a 10% turnover reduction guarantee on voluntary turnover.
Spark Hire is an easy to use video interviewing platform trusted by more than 5,000+ customers in over 100 countries. Organizations in the hospitality industry are utilizing Spark Hire to make better hires faster than ever before.
Using Spark Hire, hotels, resorts, casinos, and more can:
- Create interview questions sets for specific jobs
- Empower candidates to record video responses to these questions on their own time (like a selfie)
- Review and evaluate the completed interviews anytime, anywhere, and from any device
- Share completed interviews with hiring managers to foster better collaboration
Organizations using Spark Hire are gaining more insight on candidates earlier in the hiring process, eliminating phone/preliminary interviews, improving collaboration with managers, and making better decisions about which candidates are invited for in-person interviews. The result: increased speed to hire, improved quality of hire, and decreased cost per hire.
Through verified customer reviews, Spark Hire is consistently the top rated video interview software provider on sites such as G2 Crowd and Capterra. In G2 Crowd’s Video Interviewing Index Report, Spark Hire was named the Market Leader.
Ready to get started? Pricing for unlimited video interviews starts as low as $49 USD per month with no contracts and no setup fees. Learn more on sparkhire.com and request a demo to see Spark Hire in action today!
Speakap is a branded and secure mobile platform that enables hospitality organizations of all sizes to reach and engage with their highly-valued front and back of house employees. Through our single sign-up integrated platform, Speakap consolidates all your operational systems.
We help organizations improve productivity, reduce turnover, enhance guest experiences and boost employee satisfaction.
Speakap is currently used by more than 300 brands worldwide including market leaders such as McDonald’s, Kimpton, Intercontinental, Okura, and Wyndham all engaging smarter through Speakap.
The Scheinman Institute on Conflict Resolution
The Scheinman Institute on Conflict Resolution at Cornell University promotes interdisciplinary education, research and training in dispute resolution for students, academics, neutrals and practitioners. The Institute builds on the Cornell ILR School’s proud tradition of instruction in the practical use of conflict resolution skills in the workplace and beyond. In support of its mission, the Scheinman Institute’s principal activities involve:
- Undergraduate and graduate courses and degrees
- Training and certificate programs for neutral and professionals
- Consultation and technical assistance to practitioners and neutrals
- Scholarly and empirical research and evaluation
- Conferences, symposia and workshops
Sterling, Simply Safer. Sterling empowers organizations to make smarter, faster, and safer hiring decision. We provide the most comprehensive and accurate background screening and monitoring for the evolving global workforce. Our 25,000+ clients trust us to create safer work environments and experiences. With 20 offices in nine countries and growing, Sterling conducts more than 100 million searches annually with a team of over 4,000+ employees. Sterling is accredited by the National Association of Professional Background Screeners (NAPBS).
talentReef is the #1 provider for Social Recruiting and Talent Management Systems specifically built for the Hourly workforce. As the market leader with more than 70,000 sites under contract, including the world’s best known and best run brands, the company streamlines how fast-paced operators find, h ire, train, and manage their most valuable asset–talent. The Company’s mobile-optimized HR platform (Social Recruiting, ATS, Onboarding, Training and Development, Performance Management, and Analytics) is transforming the way Millennials and Generation Z are connecting on-demand with employers globally. Leading companies across multiple service industry verticals like Focus Brands, Flynn Restaurant Group, QuickChek LBA Hospitality, Gelson’s Markets, and Hansen’s IGA trust talentReef to optimize their Operational and HR functions on a daily basis.
Traliant is revolutionizing the way sexual harassment training is experienced, by transforming it from boring to brilliant! Courses are immersive with interactive videos and alternate endings highlighting real-world scenarios in the hotel and restaurant workplace. The modern, bite-sized episodes in a news-style format have received thousands of five-star ratings.
A division of Marsh & McLennan Companies (MMC), Trion’s Absence, and Disability & Life Practice is focused on the needs of the large and complex employer. Now more than ever, large employers are struggling with the complicated and ever-changing landscape of employee time away from work. HR teams are faced with issues ranging from compliance to front line manager communications plans. Employers need focused expertise from a business partner that thinks differently, is forward thinking and takes a broader holistic approach to the absence management challenges today and beyond.
Our team draws on years of experience gained from working for major consulting firms and insurance companies that now specialize in unraveling the complex and unconnected programs employers’ struggle with. Partnering with Trion will offer fresh and innovative ideas to help meet your short and long-term business objectives with maximized employee engagement.
Trion’s specialized focus has allowed us to create proprietary tools to help uncover your potential exposure to mandated sick and PFL laws and a communication platform that captures all of your benefit information in one place (smartphone app) providing seamless communication across your employee population.
Come learn why some of the nation’s most progressive employers work with us.
Drawing on decades of experience, VENZA is a data protection company that can help organizations mitigate their vulnerabilities and ensure compliance, keeping guests and their data safe from breaches. By delivering a security solution for readiness, reassurance and response, VENZA offers 360-degree visibility for proactive management of risks – so users can focus on guest service and building trust in their brand. Better visibility means better defense. Know the risks, protect the enterprise with VENZA. More than 225,000 users in 100+ countries look to VENZA for tools, technology, and strategic security support. Founded in 2008 with a decade of service to the hospitality industry, VENZA is a privately held company with regional offices in Atlanta, GA and The Hague, Netherlands.
Vision International Philippines
Vision International Philippines practices diverse, creative and responsible recruitment with a current pool of over 7000 qualified applicants from a vast network of partner universities and local governmental organizations. We employ thorough, careful and critical examination of every applicant to ensure an appropriate match with host companies and program sponsors.
Our team routinely holds custom tailored recruitment events which we host and organize, accommodating up to 50 applicants. We also incorporate themes of different industries into each event, ranging from kitchen settings for culinary applicants to aircraft hangars for aircraft mechanics. Our administrative operations guarantee efficiency and effectivity by providing timely communication through streamlined internal and external processes. This enables us to complete applications in less than one month after host company interview results.
We are committed to full transparency on all our prices and offers, equipping applicants with all the information they need, so they understand the costs involved as they choose the property that suits them. We have also partnered with trusted financial service providers to enable us to best cater and serve our program participants. Our after-sales support is second to none, ensuring that applicants have 24/7 access to VIP partners in the USA to assist if required.
WageWatch is the leading provider of online compensation data for over 2,000 hotels in the U.S. The survey gathers data on 250+ positions at a local, regional, and national level. The data was designed for HR Professionals to enhance budget planning, employee recruitment and retention; it is DOJ compliant.
When Labs makes managers more successful. When Labs’ award winning Gustaf product uses AI to negotiate schedules and changes with employees following union rules, labor laws, and standard procedures. Gustaf lets managers focus on people, not paperwork, and ensures fairness across the workplace.
WorkBright is a digital onboarding company that makes it possible for new employees to fill out their W4s, upload photos of licenses and certifications, sign digitally, and complete any and all paperwork from their laptop, tablet, or smartphone before they show up for their first day on the job.
WorkPartners is an innovative health, wellness, and productivity company that assists clients in transforming the well-being of their workforce. Our customizable, integrated workforce planning solutions and advanced analytics enable organizations to maximize employee engagement, lower healthcare costs, and improve overall employee health. With an outcome-focused, consultative approach and four strategic lines of business – that includes absence management services, Life Solutions health management, wellness and employee assistance programs, worker’s compensation, and on-site health services – WorkPartners provides comprehensive workplace strategies built on more than 20 years of experience and proven results.
ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, ZipRecruiter actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Founded in 2010, Santa Monica-based ZipRecruiter has over 1000 employees in two states and three countries.